I had the service manager, David or Daniel, an Asian man, refuse to let the meat department clerk grind up a roast stating that because it was on sale he could not. I am sorry but I was a butcher for over 5 years and this is exactly what the service counter is for. To deny a customer service because the roast was "on sale" has to be against company policy. There was nothing in the ad that stated the meat could not be serviced. Needless to say, I am not going to shop there any more. Neither should anyone who is tired of the poor service the grocery chains are providing these days. read full review »