I placed an order over the phone with Sears Product Support Ctr at AZ. A sales rep helped me to put through the order around 3pm EST. However, I didn't receive any email confirmation as of 6pm. So I did an online chat on Sears.com to find out. I was connected with an online chat person for almost an hour and all I got was "thank you for waiting, I'll be with you soon." So I decided to call. When I call Sears CS, they found out that the email address on the order was incorrect so they resent the invoice to my correct addre... read full review »