Sears falsely listed me as owing $11 when in fact Sears failed to credit my return to the store. As a result 6 months later, going through a refi on our home we find that my credit score has dropped due to their poor record keeping. We reported this to Sears and after being put on "hold" by "Toni" (who refused to give her last name - Sear acknowledge it was their recordkeeping error but then informed us that it would be several months before this was corrected - meanwhile we are out the money for the refi. Every time we... read full review »