AT&T IS A BIG JOKE!!! MY WIFE AND I HAD PLACED AN HIGH SPEED INTERNET ORDER FROM AT&T. THEY ARE A JOKE!!! THE TECHNICIAN WHO INSTALLED OUR PHONE LINE WAS AWESOME IN WHICH HE HELPED ALLOT. IMMEDIATELY AFTER THE INITIAL HOOKUP WE STARTED HAVING CONNECTION PROBLEMS. FROM THERE ON IT WAS A HEAD ACHE. THE MODEM NEVER RECEIVED SIGNAL FROM THE CENTRAL OFFICE?????? OK...?...ANYWAY, SO I CALLED THE STUPID PEOPLE REPEATABLY AND KEEP COMPLAINING. SO THIS ONE GUY TOLD ME TO DOWNSIZE MY SPEED FROM A 3.0 TO A 1 1/2???? RIGHT?, DIDN'T WORK... read full review »