DO NOT ORDER THE DVR (for only $7) a month!!! They talk fast, and don't mention the fine print. If you order the $7 a month DVR, you can't cancel the service (minimum of 29.95 a month for 60 or less channels) unless you pay a "cancelation fee of $20 per month for the duration of your contract. Confused yet? We ordered the DVR in August. It is now November 3rd. I was just told by Desiree that it would cost us $420 to cancel our account!!! Also, when I downgraded to the "Family Package" of 29.95 a month, I was told... read full review »