While I appreciate you sending me a letter apologizing for my recent experiences with Comcast, I have to tell you it really just doesn’t get much done for me. I am not sure how familiar you are with my individual case so I will outline my experience with your company: I moved to the Richmond, Va area recently and wanted High Speed internet access and possibly phone and cable TV as well. I went online and saw Comcast is the local provider. I tried the online live chat with Comcast and they could not get me service but would not... read full review »