Jeff Eckstein was the Empire representative that came to the home that we are in the processing of buying. He came in introduced himself and we introduced all that was there. He said that we was going to get the samples from the car and would be back. Excited to start the process of picking out new flooring we waited for Jeff to come back in. He came in with 4 carpet samples and 2 hard wood books. Not knowing I looked at my husband as to that is it, but didn’t say anything to Jeff. He then proceeded to throw the samples of carpet one by... read full review »