My account was charged before I had the product for the 14 day free trial. I called to cancel. The person I spoke to said they would cancel my subscription (which I wasn't aware I had signed up for) but could not credit my account. I asked to speak to a supervisor or someone else in charge and was put on hold for 20-30 min. after which I hung up. I called again and spoke to someone else and explained that I thought she was working for a company that scams people and that I would report them to the BBB. I also told her of all the... read full review »