USER REVIEWS (XM Customer Service Sux!!!)
XM Radio Service
I called XM Customer Care to ask why my service was not available. I was told my service would not be restored until the scheduled maintenance was completed and my account status could be verified. I have been an XM subscriber for more than three years. I pay for a full year subscription each year. Bill was due 11/03. The check cleared my account on 11/01. I spoke to two XM customer representatives who told me they had the ability to restore my service but, chose not to do so until they could verify the status of my account (after scheduled... read full review »
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