On July 29, 2010, my aunt had a box of her items shipped to me by Fed Ex. She was dying of cancer, and, was tying up loose ends because she did not have long to live. She boxed up 6 items for me to have as keepsakes. FedEx destroyed 3 of the items, never delivered ANYTHING, lost 3 of the items, and, did not so much as call or write to me to ask if I wanted the broken items. They threw them in a DUMPSTER! I've called them many, many times over the last several months. My aunt died on Sept. 1, 2010 and I am glad she didn't know thi... read full review »