My wife and I are doctors and we had to remain out of telecommunication service and solely rely on our cell phones due to poor technology and very poor customer service. This nearly hampered patient care. I switched from Comcast to Verizon Fios in October 08 - it has nothing but nightmare. Customer service failure: First : my order didn't go through. So after one week of telephone ordering, I had to redo the whole order process. second: The second order didn't include my request for telephone transfer. third... read full review »