A week after cleaning service was don by this company we inspectecd our chimney from the roof of our house. The chimney was cloged all the way. We are lucky we didn't catched fire. It was Sunday. We cleaned our chimney with friends to be able to used it. I called Monday. Women on the phone was rude...she refuse to refund our money back. She told me they have insurance in case if our home will burn or someone will be injured. Don't use them. You will pay for nothing. read full review »