I started out with 1&1 around 5 months ago. Recently I found a company offering better rates so I went to cancel my service. I removed my billing information from their site and then called support. They cancelled my service. When the renewal time rolled around (last week), Lo-and-behold I get charged my normal monthly fee. I thought, "Well, maybe it was a mistake." So I called them and after being told that there would be a refund within 2 business days, they hang up on me. Its now been 6 days and I have yet to receive my apparent... read full review »