Although the practice exams I've used do seem to be functional in terms of preparing me for the real exam, getting any usable assistance from their support department is difficult at best. My experience has been that they always send back a scripted response rather than actually reading your description of the problem, and trying to offer targeted suggestions. The scripted response offers more than a dozen things to try for all kinds of issues, which is not very useful for any particular problem. I recently submitted a complaint about the... read full review »