Quick service after ordering, and they caught my measuring mistake. (Good customer service) When product arrived the accessory (cover cap) was torn from packaging staples.They were some what slow in authorizing refund and even slower notifying us that they received item, and even slower in getting authority to issue credit back to us rather than replace. Finally got refund, but in this day of electronic communication, they were very disappointing about their (customer service). The product seem to be of a lesser quality than my original factory cover, and I thought the tie downs were of a lesser quality and in poor locations for our needs. read full review »