I placed my dog, Blue, in the care of one of your pet hotels in July 2010. When I returned, his *** was bright red, as though it had been burned by something. I took him to my vet for treatment; that visit cost me $115.05. After several unsuccessful attempts to reach the hotel manager at Store #1168, I called the PetSmart "800" number to complain about my dog's condition and the difficulty in reaching the local store. I was told to take my vet bill to the local store (#1168) and I would be reimbursed. Since I was very... read full review »