I have a straight talk phone. The phone works fine but the company charged my account twice in the same month Sept 16, and then the 23 for $49.64. They have no one who can speak clear English and they transfer you from representative to representative to help you with your valid complaint. I have spent a total of 14 hours over the last 34 days trying to get my money back. I even cancelled the service but guess what ????? They charged me again on October 25. I was placed on hold for 42 minutes just today. If you hang up you never get the same... read full review »