My husband must of signed up for a free credit report, he did not keep track of his username and password. He gets charged every month for this and it comes directly out of his bank account. I have asked him to stop this service. He attempted to log on to the website and his information is not found when prompted questions are answered to retrieve the username and password. He also cannot cancel the service without having a 1-800 # on the bank draft like most places do. I am asking that FreeCreditReport.com include their contact info on the bank draft. read full review »