Been with DTV since 2003. Had TiVo system, worked great loved it. It went bad and they refused to fix it but offered to replace it with a "superrior" model. Now the problems begin, contacted tech support about the problems with the recordings, times it starts and stops, loud squelching in middle of movies (sometimes PPV), not recording what we set it up to record, recording what we never want recorded... well you get the picture. Contacted "Tech Support" again and they just gave me the run around. Sent email through their... read full review »