I purchased a new Garry Vaccum approx one year ago and on 11/7/10, the vaccum began making some strange noises like something had broken inside of it. So I took the hose off and pieces of plastic fell out and some were so large they would not fall through the opening. So I called Garry and talked with an agent about the broken vaccum and he said they would ship another out to me and it would cost $50.00 for the shipping, via USPS, and that I had to ship the old one back to them at my expense and if I did not ship it back they would put a... read full review »