My wife and I have been loyal customers of T-Mobile for 12 years. My wife purchased a My Touch, T-Mobile phone in mid July 2010 from the T-Mobile store 980 Paradise Road Swampscott, MA 01907. The promotion was for a second to be secured without charge with a subscription contract. Mid-August after being released from the hospital I obtained a BlackBerry (BB) Bold primarily for its ability to receive and transmit E-mails as is an imperative for me, a real estate Broker/Owner. From the second day, calls were constantly being dropped in areas my... read full review »