I have a Sears garage door. On Tuesday Nov. 8 it would open only part way and I couldn't open it manually. I called, told them my car was inside, I was elderly and disabled, but they said it was not an emergency, even though I badly needed to go get food. They couldn't come out until Friday. Fortunatly a friend and I managed to get the door open, because on Friday, Nov 12, when they called to say they were coming out I told them that the problem was that the spring above the door was broken (which my friend had discovered AND I HAD... read full review »