Looked at my flight voucher 4 days before flying to Jamaica, discovered the FLIGHT WAS NOT THE ONE I BOOKED a month prior to the trip. Instead the new flight included an 12 hour overnight layover in a airport mid-way, getting me to my destination a day after after my (correctly booked) hotel check in time/date. Called BookIt.com customer service, 10 min on hold, was hung up on. Called back, held for 15 min, was told that I "should have reviewed the voucher and called as soon as I got it" and that I'd have to change my... read full review »