2009 purchased an Amana window air conditioner. It worked for 1 month! 2010 the replacement again only worked for 1 month., 2 months later, by then September, I was told they were out of stock. The refund would be reduced by 20% due to usage! What usage, 1 month! Promised refund on 9/22/10. 10/18/10 called back, supervisor was to call. No call. 10/20 called back still no call back. 11/11/10 when would refund be mailed? 11/12/10 refund would take atleast another 45 days! I am sure I will NEVER RECEIVE THE REFUND. read full review »