USER REVIEWS (npfl62)
SEARS/KENMORE
Customer Service is the worst! Scheduled service call for my washer online last week. Called customer service 11/15/10 and spoke with employee id #532069 (did not catch her name the first time, but was able to get her id # after I had to place a 2nd call). I asked for the name of the authorized service company that would be handling the service call. In a very short and rude tone she informed me that even though the appointment has been assigned she would not give me the name of the company. She said I would have to wait until the day of the... read full review »
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