To make an extremely long story short... Not possible! I had pics taken for my daughters first Birthday (Oct 2010). I put a deposit down & was to pay the remaining amount when the pics came in. I received a phone call on Nov. 5th stating that my pics were in and proceeded to go collect them and pay the remaining balance with an electronic check. After paying the balance I noticed half of the pictures were not what I had ordered & left them with the studio & they agreed to reorder the pics I had originally chosen and they would be... read full review »