Our home came equipped with a Bosch Aquastar 125B ML hot water heater. Within a month of moving in, we began to have problems with the unit. Approximately two weeks ago, the unit broke, and failed to provide any hot water. My husband contacted Bosch customer service, and spoke with a "technician". The technician was very rude, asked many irrelevant questions, and was severely lacking in knowledge regarding Bosch products. The technician stated that the problem was a defective thermocouple. We were told that a website called... read full review »