I shop online often and with no issues before now. I ordered a wireless thermometer from iKitchen.com on 12/29/08. Weeks pass and I don't hear anything from the company regarding my order, a tracking #...nothing. I e-mail iKitchen.com customer service on 1/12/09 about my order. On 1/13 iKitchen.com e-mailed that the item was back-ordered. Now, this was only after I contacted them first. iKitchen.com policy stated that the customer would be notified if the item was on back-order. So I wait until 1/26 and e-mail iKitchen.com again... read full review »