On the afternoon of Nov 20/10, I had a friend book a flight for me though Expedia, and on submission of the booking and review of the itinerary, it was immediately clear that the flight times for the departure and return had been reversed. I called the number identified on the Expedia customer support page, and sat on hold for well over an hour. While on hold, I reviewed the booking terms and conditions, and understood that I had 24 hours to cancel. Having to go out for the evening, and again having being on hold for over an hour, I decided to... read full review »