I have been a Comcast customer for probably 18 years. 13 through my condo which I had no dealings with, but 5 since I purchased my home. For the most part things were fine, despite the fact periodically they raised the prices or required new equipment without letting me know. On several occasions I considered switching but figured the energy in switching wasn't worth the increases. On 8/24/10, I contacted Comcast to see about having my bill reduced and possibly add DVR service. My friend contacted them and had her bill reduced by... read full review »