Crate & Barrel had deadlines for delivery before Thanksgiving. I purchased an expensive rug on line. Item was listed as IN STOCK and would be delivered on time for the holiday per their website. Today, I find out the rug is back ordered and won't ship for several days. Call customer service to cancel order and register complaint. She says they have rug IN STOCK right now but won't be able to get it to me in time. I suggested overnight since it was their mistake to which she replied, "Even with that, I don't think... read full review »