Unbelievable! having problems ever since the loan was bought from GMAC. The first payment was mailed on 11/11 and they posted it on 11/16 -c harged me a $94 late fee... and now this month the payment was returned because they had given me a wrong address on the letter assuming the loan! Refund on the late fee? You gotta be kidding. Customer service agents are rude! Won't even listen. Wanted me to return the envelope the check was mailed in so they could review it...The check was done through my bank on epay. I have the letter with the PO BOX as 5916 and the zip code as 95402-5914. read full review »