I give up I need your help. Blue Ribbon team is absolutely no help: here is my story: I took my sewing machine for repair to the Vernon Hills, IL, Sears Store in early July (before my daughter’s wedding (in mid July), and I was excited at the prospect of having functioning machine when we returned. The problem with the sewing machine was simply that the top and bottom threads were not even. However, when I returned from the wedding I found to my dismay that no one knew anything about the status of my sewing machine – I had the... read full review »