"Consumer Reviews on Companies, Products and Services"

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Air Asia
ANG C H November 24, 2010
I wanted to make a compliant to air asia. I called the line and its engages all the time while a fee of Rm1.80per min (about USD0.6) is being charged. By the time it gets through, that is if it gets through, AirAsia would have make more money from your complaint. I tried the online "contact us'", when i hit the "submit" button, nothing happens. They simply refuse to listen! read full review »
Filled under: Travel Location: United States
Air Asia
ANG C H November 24, 2010
I, Dato' Ang Choo Hong and my wife Datin Tan Kim Lian booked the above flight online on 13-10-2010 with prebooked meals and paid for them (Total fare paid Rm602.00) When we boarded the above flight on 13 Nov 2010 we were not served the above meals despite us showing our printed itinerary that showed the prebooked meals. Your SFA Muthukumara (2709) insisted on refering to her own document and not ours, and even comented that we may have booked a different flight. Your inefficiency, uncaring and unprofessional attitude has caused u... read full review »
Filled under: Travel Location: United States

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