My Dad's computer was stuck in "Power Saving Mode". He couldn't get out of it because the battery on his wireless mouse had run out. (I discovered this AFTER what I'm describing here.) He was tricked into contacting CyberDefender for help about being stuck in Power Saving Mode --- they told him he had a hard disk problem, and charged him $229.95. In fact, he did NOT have a hard disk problem, just a dead mouse-battery. I called CyberDefender for a refund of the $229.95. After several call-transfers, someone said... read full review »