The lack of service is incredible. I'm a loyal Guitar Center customer and have spent thousands of dollars there over the years. I dropped a guitar off over a month ago. All I had wrong was a toggle switch getting stuck on my electric guitar (American Hamer, Archtop Custom - $2500 guitar). After two weeks of not hearing back, I called the store to inquire. I was told that I gave them a bad phone number (yeah right...I know how to write my ph# down) and that's why they didn't call. I gave them the benefit of the doubt... read full review »