I was involved in an accident around mid October of 2010, after a few days I was asked to give my testimony on the accident. That was over a month, I have been unable to contact the agent assigned to my case, and have recently found out that I will not be able to until the beginning of next year. From what another representative told me, all of the required information concerning the accident has been submitted to their offices, but no one has done any work on it. At the very least I expected to receive a phone call with an update after 2... read full review »