11 June 2008: They arrived late; the geyser was damaged and they had to send for another; the driver got lost; the work was concluded in the dark; I missed my 5.30 car service drop off; I was billed for 17m copper cable not used; the water was never hot; I was fobbed off; I was told that I was expecting too much of the cylinders; I complained regularly but no-one responded; the bills for the additional cable, however, arrived relentlessly. May 2009: The geyser started leaking through the bedroom ceiling; the call out was only guaranteed... read full review »