If you sign up with them, they automatically put you on a 90-day autoship, broken down in three payments - charged each month. In order to get through to customer service via the 'computerized system', say that you want to order the product rather than cancel. You'll get through immediately. Next, get a 'return to sender' number which will go on the package you want to return (if you want to return the last and cancel your upcoming three months of payments still due), and be sure to send it back with a... read full review »