THIS IS THE WORST COMPANY THAT I HAVE EVER DEALT WITH!!! My experience is similar to many of the other complaints. I first placed an order in early August 2010. A few days later received the email "You will be pleased to know your product is so popular..." and a delayed ship date of 8/16/10. Then after the ship date a new email arrived saying the ship date would now be 9/1/2010. Now my radar was up. I called and after many 45 minute waits - I was told that the item was held up in customs and would not arrive until at least 9/30, with... read full review »