I suppose major appliances are bound to fail at one time or another. When they do, you would expect the manufacturer to repair them in a timely manner and stand behind their warranty and abide by applicable law. My horrible LG experience demonstrates that this is a company with a complete lack of concern for the customer, an extremely poor repair network and repair process, and willingness to avoid honoring their warranty obligations. After the first use, the WM2501H steam washer was vibrating to the point where I could see the drum... read full review »