A company that is not consumer oriented in the least! When a replacement part was ordered (with belief it matched model on food processor bowl) . There was no accomodation for a return that necessitated being returned later than the 30 days (five days late due to hospitalization and medical needs of purchaser). Anyway, repeated contact resulted in idiotic replies like; "return item as per directions on shipping site" It had already been returned. and "You will have to send us your previous email, we cannot find it". Service got... read full review »