This experience was extremely disappointing, and I believe I was deceived. Just over one week ago we broke the 14 cup carafe for our Cuisinart coffeemaker. The physical retailers do not stock that size part so I went to the Cuisinart.com website to purchase a replacement. What Cuisinart never told me was that they would not handle my order even though the entire transaction took place on the Cuisinart.com website. I printed out the order confirmation at the end of the process and it has a Cuisinart.com web address, and during the entire... read full review »