After the May 2nd flood, I contacted Hermitage Heating and Air to look at our HVAC unit that was surrounded by water. When I called, I specifically asked if they gave free estimates and if they billed insurance companies. The lady said "Yes" and I gave her our insurance information. The technician came to our home, looked at the unit, did NOT do any work to it, told my husband "seems to be working for now" withOUT doing any testing or touching it and asked my husband for a payment of $75 for service fee or he could pay $125 for... read full review »