I am truly sorry it has come to this, however, I think it is very important you know the contractual breach with Access America and myself. On September 8, 2010, I purchased a travel protection policy from Access America for travel on October 29-31, 2010. I later changed the dates with American Airlines and paid a penalty to change the dates to November 12, 2010. I reviewed the Access America policy number AMR00001801066 which was issued on September 8, 2010 to figure out if I had to contact Access America to change the original dates. There... read full review »