I took my rings in for cleaning every 6 month like the extended warranty says. i always keep my records and the last time i was in a Melesa said i didn't need all this paper work so she went to throw everything away.i said to her who are you too just go and do that with out asking me first. so now i don't have my 2 other stones that i was going to make a necklace out of. i did say something to the store manager and he said nothing he can do about it. i am still very anger and will never buy anything there again ever. Karen in pa. read full review »