My name is Howard Mitchell. My address is 121 Av Brock South, Montreal-Ouest, QC H4X 2E7. I have a service contract with you for my home oil fired hot water heating system. You changed the circulating pump yesterday and charged me $802 because this pump is not covered by my service plan. You charged me $535 for the pump and $149 labor. I found out yesterday that for $100 more a year, I could have had the pump covered under the protection plan. I was never offered this option. The online price of the pump is $250 and that includes a bra... read full review »