This company is AWFUL!!! I found a way to get some help though. CALL THEM!!! Don't use the exact number on the site because its wrong (probably on purpose). The real number is 011-862-865554192. It doesn't have a normal ring sound, its sounds closer to a busy signal sound. They panic when you call. You would have to call after 8pm EST to reach them due to the time difference. Here's my story; my 17yo daughter found the prom dress of her dreams and only wanted that one. So I broke down and decided to buy it. I signed up for... read full review »