I had been on the automatic shipping program for over 6 months; paying $49.96 every two months to treat my son's acne. When I discovered he had accumulated excess product, I called Proactiv to request that future shipments be put on hold until further notice. A month and a half later, I received another shipment. I called Proactiv again to request that shipments be stopped. They sent me a return shipping label for the box I received, along with a letter that stated "Disregard billing notices you may receive while this return is in... read full review »