I ordered $1000 in plumbing, online. their status was shipped. i ordered 1 day over night, so paid premium shipping. after 2 days I only received 1/2 the order. called them, they checked and informed me the other items were backordered 3 weeks. never indicated this online order or history. they asked if they wanted me to cancel with a 30% restock - I disputed with credit card company. eFaucets has a defective process where overnight orders are NOT updated with backorders even after 4 days. unacceptable. had i known. . . . . read full review »